Windows 10 Update Deletes Data

It seems that Microsoft can’t catch a break. Or they are incredibly understaffed in the quality control department for Windows 10. Or they are hopelessly inept. Or…

The reason (this time)? Another Windows 10 update has been released which can potentially cause an unrecoverable loss of personal data.

The most recent Windows 10 update, released on February 11 (with the catchy name of KB4532693) produced a small bug where user data would appear to be gone.

It wasn’t actually, gone, though. It instead was tucked away in a temporary profile. At least that was the case for some (most?) users that experienced this apparent data loss.

For some unlucky users, though, the data wasn’t misplaced, it was gone. And trying Microsoft’s own recovery suggestions (including even uninstalling the updates to roll back to a previous version of Windows 10) were unsuccessful.

You can read a bit more about the problems over at WindowsLatest, and you can see some of the reports from users (both with and without the data deletion) on Answers.Microsoft.com.

This also isn’t the first time that Microsoft has had this problem with Windows 10. Whatever their software quality control looks like, it’s clearly not good enough and they don’t seem to care.

I don’t have to say that having an OS update that may delete personal data for some small subset of users is completely unacceptable. It’s even worse that these updates are somewhat automatic, and may happen without the user’s knowledge or consent.

At this point I’m actively looking into alternatives. I’m enjoying my 2015 Macbook Pro, and I’ve also hooked up an old laptop (running Ubuntu Linux) to my monitor. As an aside, my old laptop on Ubuntu runs noticeably faster than my newer desktop on Windows 10. I’m not exactly sure what my next step is, but I don’t think Windows will be on it.